PRIVACY POLICY + COOKIE USE
COOKIE POLICY
Please note: More detailed information about controlling cookies on your computer is also available at the About Cookies website.
Thank you for visiting Pilates ABC.
Pilates ABC Henley places the utmost importance on your privacy, so please rest assured that any personal information that you give Pilates ABC Henley will remain securely stored and will never be shared with any third-party organisations. Pilates ABC Henley will only ask you for information that Pilates ABC Henley feels it must have in order to ensure that it can meet your needs and expectations as efficiently and effectively as possible.
Pilates ABC Henley does use some Cookies on its website – Cookies are stored on your internet browser and are designed to make any future visits to Pilates ABC Henley website as efficient and pain-free as possible by remembering pages or preferences, for example. Cookies are used to track what pages are visited on Pilates ABC Henley website and to facilitate the option for visitors to contact Pilates ABC Henley via its website. Your internet browser enables you to delete or block Cookies if you so wish.
To provide useful information to visitors and to offer the use of a payment option to purchase classes, Pilates ABC Henley contains some links to other websites which may be of interest. Please note, however that once you have used one of these links to leave our site Pilates ABC Henley does not have any control over that other website. Therefore Pilates ABC Henley cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. Pilates ABC Henley advises its customers and site visitors to exercise caution and look at the privacy statement that is applicable to the linked website in question.
Under new Data Protection (GDPR) regulations which come into effect 25 May 2018, Pilates ABC Henley must ask for your consent to the use of Cookies as described. By clicking through to this page, Pilates ABC Henley will assume you are happy to continue using its website based on the information given in this Privacy Policy. Alternatively, please go to the option provided on your internet browser to delete or block Cookies if you so wish.
What is a Cookie?
A cookie is a small amount of data that is sent in a text file to your computer browser from a website’s server and is then stored on your computer, but only IF your browser’s preferences are set by you to allow it. The only personal information a cookie can obtain is information a user supplies. A cookie cannot read data from your hard disk or read cookie files created by other sites.
Your Options
Should you wish to do so, you can refuse cookies by disabling them in your web browser’s settings. Most browsers are defaulted to accept and maintain cookies and you can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it or not. Please consult the support documentation for your web browser, which can be found online, for more information. More detailed information about controlling cookies on your computer is also available at the About Cookies website.
If you do not wish to disable cookies then you have the option to leave the website.
NB: If you are browsing from within a work based network you may not have adequate permissions to allow you to control the cookies that are set.
PRIVACY POLICY
Contact details
Name: Alyth Black Address: Pilates ABC Henley, 5 Singers Close Henley on Thames RG9 1HD Email: alythpilatesabc.co.uk Telephone: 07521699265
Any information you give us via this website, email, and member of staff will be added to our database and will be processed in accordance with the applicable UK laws relating to the processing of personal data, including but not limited to UK General Data Protection Regulations (GDPR).
Why we need to obtain and hold your personal information
The primary reason for asking you to provide us with your personal information is to allow us to provide you with our services.
The following are some examples, although not exhaustive, of what we may use your information for:
- Communicating with you
- Ensuring that we are able to tailor our services to allow for and/or support specific health conditions as required
- Collection of our fees
- Marketing
How we use and disclose personal information
We process your personal data in connection with the provision of our services. This includes:
- Making disclosures to government, regulatory or other public bodies where in our reasonable opinion the disclosure is appropriate and we are obliged or permitted by law.
- The day-to-day operation of our business, such as billing and payments, complaints handling and internal record keeping. For this we may use third party service providers such as, but not limited to, IT, financial, and legal service providers.
- Our website is hosted in the UK. However, we may also use outsourced services in countries outside the UK from time to time. Accordingly, data obtained within the UK may be processed outside the UK and data obtained in any other country may be processed within or outside that country. Where data is stored or processed outside the UK, the service provider will have a UK data adequacy agreement, or appropriate safeguards.
If you have provided your consent or we otherwise have the right to do so, we may use your contact details to keep you informed of our services and send you marketing information by email, SMS, other electronic messaging apps or services, post or telephone. All email messages sent to and from Pilates ABC Henley may be monitored to ensure compliance with internal policies. You can unsubscribe from our marketing at any time by emailing us at alyth@pilatesabc.co.uk
Legal grounds for processing
Under the UK GDPR, the lawful bases we rely on for processing this information are (i) we have a legitimate interest, and (ii) we have explicit consent. Refusal to provide us with certain personal data relating to your health may result in us being unable to provide our services to you.
How we store personal information
We recognise that your information is valuable and we take all reasonable measures to protect it whilst it is in our care. We use technical and organisational measures to protect your personal information from unauthorised access, use, disclosure, alteration or destruction in accordance with relevant and applicable data protection law.
How long we keep personal information for
We retain your personal data for no longer than is necessary for the purpose(s) for which it was provided in accordance with applicable laws and guidelines issued by relevant government bodies. Otherwise, we securely erase your personal data from our system and dispose of any physical records securely when they are no longer required.
The type of personal information we collect
Pilates ABC Henley may collect certain personal information about you when you use our website, contact us, request information from us, or in connection with providing our services to you. This may include your name and contact details (such as email address, address and telephone number(s)), financial details and information about your health.
Please email us at alyth@pilatesabc.co.uk if you have any questions or concerns about how Pilates ABC Henley will use and store your personal information or if you wish to exercise your right to access, modify, object to the use of or request the deletion of your personal information.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice which will be acknowledged by ourselves within 30 days from receipt. If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last reviewed October 2026